Return and Refund Policy

Thanks for shopping at FL Solutions (flsolutions.co).
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 business days to return video books from the day you received them. Once the 7 business days are over the video books become nonreturnable nor refundable. To be eligible for a 7-day return, the video books must be unused and in the same condition you received it. The items must be in the original packing.  Once we received the items, we will inspect them and notify you we have received your returned items. We will immediately notify you on the status of your refund after inspecting the items. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will inspect it and notify you on the status of your refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive your refund within a certain number of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning the items. Shipping costs are non-refundable. When you receive a refund, the cost of return shipping will be deducted from your refund.  If you have any other questions on how to return your item to us, please contact us.

Contact Us

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used as part of the return process to confirm your identity.